Shipping policy

Shipping Policy

Last Updated: June 19, 2026

At Respawn Queen, every order is made especially for you. Because our products are printed on demand, production begins after your order is placed, helping reduce waste and ensure quality.

Order Processing

  • Processing time: 2–5 business days
  • During holidays, promotions, or product launches, processing may take slightly longer.
  • Orders are processed Monday through Friday (excluding holidays).

Once your order has been shipped, you’ll receive a confirmation email with tracking information.


Shipping Times

Estimated delivery times after production:

United States

  • Standard Shipping: 3–7 business days

Canada

  • Standard Shipping: 7–14 business days

International

  • Standard Shipping: 10–30 business days

Please note that shipping estimates are not guaranteed and may vary due to weather, customs processing, or carrier delays.


Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order weight
  • Destination
  • Shipping method selected

From time to time, Respawn Queen may offer free shipping promotions. Any qualifying promotions will be clearly displayed on our website.


Order Tracking

Once your package ships, you’ll receive an email containing your tracking number.

Please allow up to 48 hours for tracking information to update.


Incorrect Shipping Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is entered:

  • Contact us immediately if your order has not entered production.
  • If the order has already shipped, we cannot guarantee address changes.
  • Orders returned due to an incorrect address may require additional shipping charges before being resent.


Lost, Delayed, or Stolen Packages

Once a package has been handed to the shipping carrier, delivery is the carrier’s responsibility.

If your package is:

  • Delayed, please allow a few extra business days before contacting us.
  • Marked as delivered but not received, please first check with household members, neighbors, your local post office, or the carrier.

If you still need assistance, contact us and we’ll do our best to help investigate the issue.


Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the item
  • Photos of the packaging (if applicable)

We’ll work to resolve the issue as quickly as possible.


Multiple Packages

If your order contains multiple items, they may arrive in separate shipments depending on product type or fulfillment location.

You will receive tracking information for each shipment.


Customs & Import Fees

International customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Respawn Queen is not responsible for delays caused by customs.


Questions?

If you have any questions about your order, we’re happy to help.

Email: officialrespawnqueen@gmail.com